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    <journal-meta>
      <journal-title-group>
        <journal-title>No Template</journal-title>
      </journal-title-group>
      <issn publication-format="print"/></journal-meta>
    <article-meta>
      <title-group>
        <article-title>Evaluating AI's Efficacy in Enhancing Patient Education and Answering FAQs in Plastic Surgery: A Focused Case Study on Breast Reconstruction</article-title>
      </title-group>
      <contrib-group><contrib contrib-type="author"><name>
            <givenName>Giuseppe Ag</givenName>
            <surname>Lombardo</surname>
          </name>
          <email/>
        </contrib><contrib contrib-type="author"><name>
            <givenName>Giuseppe Ag</givenName>
            <surname>Lombardo</surname>
          </name>
          <email/>
          <xref rid="aff2" ref-type="aff">1</xref>
        </contrib><contrib contrib-type="author"><name>
            <givenName>Rosario</givenName>
            <surname>Ranno</surname>
          </name>
          <email/>
        </contrib><contrib contrib-type="author"><name>
            <givenName>Dario</givenName>
            <surname>Melita</surname>
          </name>
          <email/>
        </contrib><contrib contrib-type="author"><name>
            <givenName>Isidoro</givenName>
            <surname>Musmarra</surname>
          </name>
          <email/>
        </contrib><contrib contrib-type="author"><name>
            <givenName>Paolo</givenName>
            <surname>Marchica</surname>
          </name>
          <email/>
        </contrib><contrib contrib-type="author"><name>
            <givenName>Francesco</givenName>
            <surname>Ciancio</surname>
          </name>
          <email/>
        </contrib><contrib contrib-type="author"><name>
            <givenName/>
            <surname/>
          </name>
          <email/>
          <xref rid="aff0" ref-type="aff">2</xref>
        </contrib><contrib contrib-type="author"><name>
            <givenName/>
            <surname/>
          </name>
          <email/>
          <xref rid="aff1" ref-type="aff">3</xref>
        </contrib><aff id="aff2"><institution>, Università Unikore di Enna</institution>
          <addr-line>Enna</addr-line><country country="IT">Italy</country>
        </aff><aff id="aff0"><institution>Burn &amp; Plastic, Reconstructive and Aesthetic Surgery, Azienda Ospedaliera Cannizzaro</institution>
          <addr-line>Catania</addr-line><country country="IT">Italy</country>
        </aff><aff id="aff1"><institution>, Università Unikore di Enna, Piazza dell'Università</institution>
          <addr-line>Catania, Enna</addr-line><country>Italy, Italy</country>
        </aff></contrib-group><permissions/><abstract>
        <title>Abstract</title>
        <p>The rapid advent of artificial intelligence (AI) and machine learning (ML) in the healthcare sector offers new horizons for patient education and has the potential to redefine patient-provider interactions. Our research aimed to gauge the efficacy of ChatGPT-4 in delivering accurate, current, and safe medical guidance on breast reconstruction, and benchmark its responses against other established patient information channels.</p>
        <p>Methods: We presented ChatGPT-4 with six frequently posed questions about breast reconstruction. The model's replies were critically assessed by a committee of experienced plastic and reconstructive surgeons. To ensure the precision of the information, its responses were further cross-referenced against two major medical databases.</p>
        <p>Results: The results revealed that ChatGPT-4 produced well-articulated, factually sound, and holistic answers to the presented inquiries. However, the platform showed constraints in offering tailored guidance and occasionally cited outdated or irrelevant references. Notably, the system consistently advocated for professional consultation for nuanced information.</p>
        <p>Conclusion: ChatGPT-4 has emerged as a potential supplementary resource in patient education concerning breast reconstruction. Nevertheless, to harness its full potential and ensure its seamless integration into healthcare, further refinements and advancements in AI tools are paramount. The study underscores the importance of continuous evaluation and enhancement for AI solutions in the evolving landscape of patient education.</p>
      </abstract>
      <kwd-group>
        <title>Keywords</title>
        <kwd>Patient Education</kwd>
        <kwd>breast reconstruction</kwd>
        <kwd>shared decision making</kwd>
        <kwd>Artificial intelligence</kwd>
      </kwd-group>
      </article-meta>
  </front>
  <body>
    <sec>
      <title>INTRODUCTION</title>
      <p/>
      <p>The rapid incorporation of artificial intelligence (AI) in healthcare is reshaping patient care and clinical decision-making dynamics. <xref rid="b0" ref-type="bibr">1</xref> Language models, such as ChatGPT developed by OpenAI in San Francisco, CA, demonstrate remarkable capacity in analyzing vast datasets to generate responses similar to human communication. <xref rid="b1" ref-type="bibr">2</xref> As the world gravitates towards digitalization, AI-powered chatbots are garnering attention for their potential in addressing patient inquiries in the medical and surgical sectors, signifying a paradigm shift in global healthcare interactions between patients and providers. <xref rid="b2" ref-type="bibr">3</xref> Opting for breast reconstruction is a profoundly personal choice, and many patients grapple with a myriad of queries about the procedure, its associated risks, and the expected results. <xref rid="b3" ref-type="bibr">4</xref> Providing timely, precise, and evidence-grounded information is pivotal to guide informed choices and set patient anticipations. Earlier evaluations have established ChatGPT's ability to offer patient-centric information while minimizing the complexity of medical terminology.</p>
      <p>With the growing demand for plastic surgery endeavors, including breast reconstruction, medical professionals confront the imperative of imparting thorough knowledge and backing to a swelling patient populace. <xref rid="b3" ref-type="bibr">4</xref> AI-enhanced chatbots could serve as an answer to this challenge, presenting a user-friendly platform for patients to gain pertinent knowledge and voice their apprehensions. This could also temper the informational load on clinicians, allowing a more concentrated approach to patient treatment and procedure nuances. <italic>5</italic> Our study delved into ChatGPT's informational depth, responsiveness, and competence in addressing typical inquiries from patients considering breast reconstruction. Mindful of ChatGPT's constraints highlighted in prior research, our analysis critiqued the chatbot's ability to reference accurately and the evidential strength buttressing its replies. <italic>6,</italic><italic>7</italic> This examination aims to shed light on the viability of AIempowered chatbots as auxiliary tools for patient enlightenment and endorsement in the realm of plastic surgery.</p>
    </sec>
    <sec>
      <title>METHODS</title>
      <p/>
      <p>This study set out to explore the capability of artificial intelligence language models in delivering accurate and current medical information to the general populace. We utilized ChatGPT-4, among the most advanced language models presently available to the public, for this examination. We assessed its proficiency, depth, and precision in addressing prevalent queries posed by individuals regarding breast reconstruction. A panel of four expert plastic surgeons (G.L., F.C., D.M., and R.R.) crafted these questions in alignment with the American Society of Plastic Surgeons (ASPS) website. <italic>8</italic> We ensured that subsequent questions remained unmodified based on preceding responses and did not prompt the system to recreate previously used answers.</p>
      <p>We posed six frequently asked questions related to breast reconstruction to ChatGPT. Using subject matter experts and defined criteria, we meticulously examined its response strategy and content, evaluating its accuracy, depth, and user-friendliness. Four experienced plastic and reconstructive surgeons (G.L., F.C., D.M, and R.R.) specializing in breast surgeries critically reviewed the given answers. Additionally, we cross-referenced ChatGPT's responses and citations against two comprehensive medical databases, PubMed and Scopus, to validate their relevance and correctness.</p>
      <p>Given that ChatGPT-4 operates on a probabilistic algorithm, leveraging random sampling to craft diverse answers, it may produce varied responses to identical queries. For the purposes of this study, we strictly incorporated the initial answer that ChatGPT delivered for each question, disallowing subsequent amendments or elaborations. We took precautionary steps to ensure that each question posed was free from grammatical or syntactical errors. All questions were input on a singular day through a ChatGPT Plus account, equipped with access to ChatGPT-4, held by one of the contributing authors. No response provided by ChatGPT was excluded from our analysis.</p>
    </sec>
    <sec>
      <title>RESULTS</title>
      <p/>
      <p>The responses to the 6 questions asked to ChatGPT-4 are analyzed below.</p>
    </sec>
    <sec>
      <title>What types of breast reconstruction could I have?</title>
      <p/>
      <p>ChatGPT-4 response provides a comprehensive overview of the various breast reconstruction techniques, covering both implant-based and autologous reconstruction <italic>(Figure 1</italic>).</p>
      <p>The information is organized in a clear manner, with distinct sections detailing each reconstruction method. The use of bullet points and subheadings enhances readability. The content appears neutral and does not seem to promote one method over another, which is crucial for unbiased patient education. The concluding remark emphasizing individual differences and the need for consultation with a board-certified surgeon underscores a patientcentered approach, which is in line with modern medical practice. The tone is informative and seems directed at patients or the general public. It does not overwhelm the patient with excessive medical jargon, which makes it accessible. The information provided is correct, referring to the most important aspects of autologous and prosthetic breast reconstruction. <italic>9,</italic><italic>12,</italic><xref rid="b34" ref-type="bibr">5</xref><xref rid="b35" ref-type="bibr">6</xref> When can the breast reconstruction be done? The information provided by ChatGPT-4 elaborates on the temporal modalities of breast reconstruction post-mastectomy ( <italic>Figure 2</italic>). The information provided to the patient in this question was succinctly summarized without grammatical errors. The tone is informative and seems directed at patients or the general public. Immediate reconstruction, executed concomitantly with mastectomy, has been observed to confer psychological benefits and might yield superior aesthetic outcomes due to the potential preservation of breast skin. <xref rid="b4" ref-type="bibr">7</xref> Delayed reconstruction, done weeks to years post-operatively, is often advocated for individuals necessitating postmastectomy radiation, as radiation can induce dermal and subdermal alterations compromising reconstruction quality. 11 An intermediary, delayed-immediate reconstruction, employs a tissue expander post-mastectomy, with the definitive reconstructive procedure ensuing post-radiation. <italic>10</italic> Lastly, staged reconstruction deploys an expander to incrementally stretch the dermal envelope before implantation. 14 ChatGPT-4 underlines the fact that the decision on when to undergo breast reconstruction is highly individual and should be made in consultation with a team of medical professionals, including an oncologic surgeon, a plastic surgeon, an oncologist, and other relevant specialists.</p>
      <p>They can provide guidance tailored to the patient's medical situation, aesthetic desires, and lifestyle considerations.</p>
    </sec>
    <sec>
      <title>What are the risks and benefits of each option (autologous or implants)?</title>
      <p/>
      <p>ChatGPT-4 succinctly and correctly addresses the query, discussing risks and benefits of each option ( <italic>Figure 3</italic>).</p>
      <p>The provided information outlines the benefits and risks of two prevalent breast reconstruction methods: implant-based and autologous reconstructions. The distinctions highlight key surgical considerations like invasiveness, recovery times, and aesthetic outcomes. Importantly, the text acknowledges the fact that patient outcomes and experiences with these procedures can vary significantly. <xref rid="b6" ref-type="bibr">8</xref> A critical nuance missed is the possibility of implant-associated anaplastic large cell lymphoma (BIA-ALCL) with implant-based reconstruction. <xref rid="b7" ref-type="bibr">9</xref> While flap failures are rightly mentioned for autologous reconstruction, actual statistical rates can provide a clearer perspective. <xref rid="b8" ref-type="bibr">10</xref> While the recommendation to consult a board-certified plastic surgeon is valid, incorporating multi-disciplinary approaches with oncologists and radiologists is equally crucial. <xref rid="b10" ref-type="bibr">11</xref> </p>
    </sec>
    <sec>
      <title>Will radiation interfere with my breast reconstruction?</title>
      <p/>
      <p>ChatGPT-4 succinctly and correctly addresses the query, discussing the risks of radiotherapy <italic>(Figure 4)</italic>.</p>
      <p>The provided information offers a comprehensive overview of the impact of radiation on breast reconstruction. The adverse effects of radiation, such as reduced skin elasticity and fibrotic changes, are well-documented in the literature. <italic>11</italic> The increased risk of capsular contracture post-radiation in implantbased reconstruction is supported by studies demonstrating its incidence and resultant morbidity. <italic>11</italic> The mention of radiation's effect on autologous reconstruction, especially reduced blood flow and potential flap failure, is consistent with findings on vascular complications. <xref rid="b4" ref-type="bibr">7</xref> The elaboration on the timing of reconstruction-immediate, delayed, and delayed-immediate-is a relevant consideration for optimizing patient outcomes . Concluding the summary with the importance of multidisciplinary collaboration is vital for holistic patient care.</p>
    </sec>
    <sec>
      <title>Will I need more surgery in a few years because of possible complications?</title>
      <p/>
      <p>ChatGPT-4 response provides a comprehensive overview of breast reconstruction complications ( <italic>Figure 5)</italic> The summary elucidates potential complications and considerations following breast reconstruction. For implant-based reconstruction, the lifespan of implants and the risk of capsular contracture are consistent with the current literature. <xref rid="b11" ref-type="bibr">12</xref><xref rid="b12" ref-type="bibr">13</xref> The phenomenon of implant malposition and rippling is well-documented, particularly in patients with thin skin coverage. <xref rid="b13" ref-type="bibr">14</xref> In the context of autologous reconstruction, flap failure due to compromised blood supply is a recognized complication, and the mention of donor site issues is supported by research detailing morbidity at these sites. <xref rid="b15" ref-type="bibr">15</xref> The emphasis on symmetry and nipple reconstruction in the shared section underscores the multidimensional aspects of breast restoration. <xref rid="b17" ref-type="bibr">16</xref> Highlighting the importance of regular follow-ups is pertinent for optimal patient care.</p>
    </sec>
    <sec>
      <title>Will reconstruction interfere with chemotherapy?</title>
      <p/>
      <p>ChatGPT-4 provides a comprehensive, yet concise, overview of the interplay between breast reconstruction and chemotherapy, stressing the importance of individualized, patient-centered care ( <italic>Figure 6</italic>)</p>
      <p>The presented summary discusses the considerations and interactions between breast reconstruction and chemotherapy. The emphasis on the timing of reconstruction aligns with studies which indicate that immediate post-mastectomy reconstruction may delay adjuvant chemotherapy, potentially influencing oncological outcomes. <xref rid="b19" ref-type="bibr">17</xref> The mention of complications potentially delaying chemotherapy initiation is crucial, given that complications like infections can indeed postpone chemotherapy. <xref rid="b21" ref-type="bibr">18</xref> The assertion that chemotherapy can weaken the immune system and thereby impede wound healing is supported by numerous studies. <xref rid="b22" ref-type="bibr">19</xref> </p>
    </sec>
    <sec>
      <title>DISSCUSION</title>
      <p/>
      <p>Previously, the authors conducted a study on chatbots in the context of breast augmentation. <xref rid="b25" ref-type="bibr">20</xref> However, breast reconstruction presents a more complex subject matter for patients, especially from a shared decision-making perspective.</p>
      <p>In the realm of breast reconstruction, the decisionmaking process has always been intimately personal for patients. As this study aimed to evaluate ChatGPT's capability to address pertinent patient queries related to the subject, it highlighted a core tenet: the need for collaborative decision-making rather than a solely paternalistic stance. Emphasizing SDM, a patient-centered approach, ensures that healthcare decisions are made in tandem with patients and providers. This collaboration seamlessly melds the best clinical evidence with the patient's personal values and preferences. <xref rid="b30" ref-type="bibr">21</xref> Breast reconstruction, in particular, necessitates a robust SDM framework given the enduring impact such decisions have on a patient's appearance, functionality, and overall well-being. <xref rid="b31" ref-type="bibr">22</xref> Pivotal to enhancing SDM are comprehensive patient educational tools, including multimedia resources  and decision aids. <xref rid="b32" ref-type="bibr">23</xref> These aids not only bolster understanding but can also optimize the time efficiency of medical consultations. <xref rid="b33" ref-type="bibr">24</xref> However, the contemporary healthcare landscape is mired with challenges, notably the soaring demand for medical and surgical services in the face of finite resources. <xref rid="b23" ref-type="bibr">25</xref> While diversifying patient education methods and relying on auxiliary medical staff or digital resources might seem viable, nothing replaces the foundational trust built through direct doctorpatient interactions. Such rapport has proven to uplift individual post-surgical outcomes <xref rid="b26" ref-type="bibr">26</xref> and fortify overarching trust in healthcare systems. <xref rid="b27" ref-type="bibr">27</xref> In this context, ChatGPT emerges as a promising assistant. Its prowess lies in distilling complex medical information into easily digestible responses without using dense medical jargon. While this study acknowledges the strength of language models like ChatGPT, it also highlights a key limitation: a general lack of personalized advice, especially in the context of breast reconstruction. These shortcomings, combined with concerns about academic rigor, underscore the need for caution before fully adopting it as a primary educational tool. <xref rid="b24" ref-type="bibr">28</xref><xref rid="b25" ref-type="bibr">20</xref> Supporting this observation is ChatGPT's tendency to provide broader, somewhat generalized responses -a pattern also observed in previous studies evaluating AI-driven chatbots across various surgical fields. <xref rid="b28" ref-type="bibr">29</xref> The challenge lies in aligning ChatGPT's capabilities with the deeply rooted medical philosophy of providing individualized and nuanced care. Without addressing this gap, ChatGPT might risk overshadowing the specialist advice provided by surgeons, which is grounded in their meticulous evaluation of specific patient factors, ranging from surgical techniques to reconstructive decisions. <xref rid="b29" ref-type="bibr">30</xref> Despite these reservations, the study underlines the undeniable potential of ChatGPT as an auxiliary informational tool in breast reconstruction dialogues. Still, as with any research, this study is not without limitations. The questions formulated by the authors, though extensive, may not cover the entire spectrum of patient queries in every surgical setup. The 2021 knowledge cut-off of ChatGPT is another limitation, restricting the breadth of evidence. Further, the qualitative nature of this study, informed by views from a single institution, could introduce some inherent biases. An important note for future research is the plethora of chatbots beyond ChatGPT. Evaluative comparisons between these platforms might pave the way for more efficacious patient education tools in the future.</p>
    </sec>
    <sec>
      <title>CONCLUSION</title>
      <p/>
      <p>The integration of artificial intelligence (AI) tools, such as ChatGPT, into the healthcare sector offers the prospect of reshaping the informational landscape for patients, especially in complex domains like breast reconstruction. Our research sought to evaluate ChatGPT's capacity in responding to common patient queries in this arena. While ChatGPT showcased strengths in simplifying intricate medical concepts and providing clear, evidence-based responses, its propensity to offer generalized rather than personalized guidance remains a tangible limitation. Such a lack of personalization underscores the challenge of harmonizing AI capabilities with the inherent nuances of patient care and the individualized insights provided by medical professionals.</p>
      <p>Moreover, while ChatGPT can serve as a beneficial auxiliary tool for patient education, it cannot supplant the crucial doctor-patient relationship, rooted in trust and tailored advice. The fundamental role of shared decision-making, where healthcare decisions are collaboratively made between patients and providers, is only accentuated in domains such as breast reconstruction. Tools like ChatGPT, though promising, need to evolve further before they can seamlessly support this collaborative dynamic without diluting the core essence of individualized care.</p>
      <p>This study, while illuminating, also underscores the need for more comprehensive research. As AIdriven tools multiply and evolve, future comparative assessments could help refine their role in healthcare, ensuring that they complement rather than compromise the quality and specificity of patient care. </p>
    </sec>
    <sec>
      <title>ETHICAL CONSIDERATIONS</title>
      <p/>
    </sec>
    <sec>
      <fig id="fig_0" orientation="portrait" fig-type="graphic" position="anchor">
        <caption>
          <title>Prompt: What types of breast reconstruction could I have?</title>
        </caption>
      <graphic xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="https://upload.wikimedia.org/wikipedia/commons/6/66/SMPTE_Color_Bars.svg"/>
        </fig>
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    <sec>
      <fig id="fig_1" orientation="portrait" fig-type="graphic" position="anchor">
        <caption>
          <title>Prompt: When can the breast reconstruction be done?</title>
        </caption>
      <graphic xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="https://upload.wikimedia.org/wikipedia/commons/6/66/SMPTE_Color_Bars.svg"/>
        </fig>
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    <sec>
      <fig id="fig_2" orientation="portrait" fig-type="graphic" position="anchor">
        <caption>
          <title>Prompt: Will I need more surgery in a few years because of possible complications?</title>
        </caption>
      <graphic xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="https://upload.wikimedia.org/wikipedia/commons/6/66/SMPTE_Color_Bars.svg"/>
        </fig>
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    <sec>
      <fig id="fig_3" orientation="portrait" fig-type="graphic" position="anchor">
        <caption>
          <title>Prompt: Will reconstruction interfere with chemotherapy?</title>
        </caption>
      <graphic xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="https://upload.wikimedia.org/wikipedia/commons/6/66/SMPTE_Color_Bars.svg"/>
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          <title>Not applicable.ACKNOWLEDGEMENTSNone.CONFLICTS OF INTERESTNone to declare.FUNDINGNone. REFERENCES 1. Lund BD, Wang T. Chatting about ChatGPT: how may AI and GPT impact academia and libraries? Libr Hi Tech News. 2023; 40(3):26-29. doi: 10.1108/LHTN-01-2023-0009 2. KingMR, chatGPT. A conversation on artificial intelligence, chatbots, and plagiarism in higher education. Cell Mol Bioeng. 2023;16(1):1-2. doi: 10.1007/s12195-022-00754-8 3. Sallam M. The utility of ChatGPT as an example of large language models in healthcare education, research and practice: systematic review on the future perspectives and potential limitations. medRxiv. 2023; 2023.02.19.23286155. doi: 10.1101/2023.02.19.23286155 4. Henn D, Momeni A. A standardized patient education class as a vehicle to improving shared decision-making and increasing access to breast Evaluating AI's efficacy in breast surgery Lombardo et al. Arch Breast Cancer 2024; Vol. 11, No. 2: 147-158 157 reconstruction. J Plast Reconstr Aesthet Surg. 2020 Aug;73(8):1534-1539. doi: 10.1016/j.bjps.2020.02.032. 5. Ross RJ, Shayan R, Mutimer KL, Ashton MW. Autologous fat grafting: current state of the art and critical review. Ann Plast Surg. 2014;73(3):352- 357. doi: 10.1097/SAP. 0b013e31827aeb51 6. Gupta R, Pande P, Herzog I, et al. Application of ChatGPT in cosmetic plastic surgery: ally or antagonist? Aesthet Surg J. 2023;43(7):NP587- NP590. doi: 10.1093/ asj/sjad042 7. Najafali D, Reiche E, Camacho JM, Morrison SD, Dorafshar AH. Let's chat about chatbots: additional thoughts on ChatGPT and its role in plastic surgery along with its ability to perform systematic reviews. Aesthet Surg J. 2023;43(7): NP591-NP592. doi: 10.1093/asj/sjad056 8. https://www.plasticsurgery.org/reconstructive- procedures/breast- reconstruction#:~:text=Breast%20reconstruction% 20generally%20falls%20into,to%20form%20a%20 new%20breast. 9. Sigurdson L, Lalonde DH. MOC-PSSM CME article: Breast reconstruction. Plast Reconstr Surg. 2008;121(Suppl):1-12. 10. McCarthy CM, Mehrara BJ, Riedel E, et al. Predicting complications following expander/implant breast reconstruction: An outcomes analysis based on preoperative clinical risk. Plast Reconstr Surg. 2008;121:1886-1892. 11. Cordeiro PG, Albornoz CR, McCormick B, et al. What is the optimum timing of postmastectomy radiotherapy in two-stage prosthetic reconstruction: Radiation to the tissue expander or permanent implant? Plast Reconstr Surg. 2015;135:1509- 1517. 12. Colwell AS, Tessler O, Lin AM, et al. Breast reconstruction following nipple-sparing mastectomy: Predictors of complications, reconstruction outcomes, and 5-year trends.</title>
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